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Frequently Asked Questions

Find answers to common inquiries about Novobeing and our XR platform.

General Questions

Find answers to commonly asked questions about Novobeing and our XR platform.

What is Novobeing?

Novobeing combines proven well-being practices with immersive technology, enabling organizations to create environments that are calmer, healthier, and more relaxing. Our easy-to-use XR platform sets a new standard in well-being, transforming any high-stress area, including corporate offices and healthcare facilities, into a space of rejuvenation and holistic well-being.

How does it work?

Novobeing is designed for ease of use, requiring no controllers or prior training while providing hours of engaging wellness experiences. Our end-to-end solutions include all hardware, software, wellness programs and full technical support, making it easy for any organization to embrace spatial computing technology for enhanced well-being.

Who can use it?

Novobeing is versatile and adaptable, ideal for both healthcare environments and corporate wellness programs. It's crafted to turn spaces like waiting rooms, bedside areas, IV therapy rooms, office wellness areas, medical spas, and clinics into places of calm and tranquillity.

What are the benefits?

Using Novobeing's XR platform can help lower stress levels, boost well-being, and create a more positive environment. With powerful headsets, next-generation graphics, and proven therapeutic protocols, it offers an engaging and effective way to enhance wellness.

How can I get started?

To get started with Novobeing, simply contact us and book a demo. Our end-to-end solutions include all hardware, software, wellness programs, and full technical support, making it easy for any organization to embrace spatial computing technology for enhanced well-being.

Still have questions?

Contact us for further assistance.

Usability Questions

Find answers to commonly asked questions about the Novobeing platform.

Is Novobeing easy to use?

Yes, Novobeing is designed to be user-friendly and intuitive, requiring no prior training or controllers. Simply put on the headset and start enjoying the immersive wellness experiences.

What are the wellness programs?

Our wellness programs include a variety of on-demand sessions, immersive meditations, calming environments, soundscapes, and science-backed programs. These programs are designed to provide stress relief and promote holistic well-being.

Is technical support available?

Yes, we offer full technical support for our Novobeing platform. Our team is available to assist you with any technical issues or questions you may have.

Where can Novobeing be used?

Novobeing can convert any room into a virtual well-being retreat, enhancing ambience and creating a supportive atmosphere for de-stressing and rejuvenation. Use Novobeing to enhance well-being in Waiting Rooms, Bed Side, IV Therapy, Office Wellbeing Rooms, Senior Living Facilitiesm Medical Spa’s , Clinics and more.

How can Novobeing benefit me?

Novobeing offers an engaging and effective way to lower stress and boost well-being. With our immersive wellness experiences and proven therapeutic protocols, you can experience the benefits of relaxation and rejuvenation.

Still have questions?

Contact our support team for further assistance.

XR Technology

Discover answers to frequently asked questions about our immersive technology and hardware.

What is XR technology?

XR technology, or extended reality technology, refers to immersive technologies that combine virtual reality (VR), augmented reality (AR), and mixed reality (MR) to create interactive and immersive experiences.

How does XR technology work?

XR technology works by using headsets or other devices to create a virtual environment or overlay digital content onto the real world. It tracks the user's movements and provides interactive experiences through visual, auditory, and sometimes haptic feedback.

What are the benefits of XR technology?

XR technology offers numerous benefits, including enhanced learning experiences, improved training simulations, increased productivity, immersive entertainment, and therapeutic applications in healthcare and well-being.

Can XR experiences cause nausea and Dizziness?

Our experiences are tailored to alleviate common XR tech discomforts like nausea and dizziness, enhancing patient comfort through engaging yet gentle experiences.
However, it is important to take breaks, use devices properly, and be aware of any potential side effects or discomfort that could vary person to person.

Can XR technology be customized?

Yes, XR technology can be customized to suit specific needs and requirements. Novobeing offers a range of options and solutions that can be tailored to fit different industries, environments, and user preferences.

Still have questions?

Reach out to us for more information or assistance.

Set up and Instalation

Find answers to common questions about integrating Novobeing into your space.

How to set up?

Setting up Novobeing is a simple process. Our team will guide you through the installation and provide full technical support. You'll have your space transformed into a wellness retreat in no time.

What is onboarding?

Onboarding with Novobeing involves familiarizing yourself with our XR platform and its features. Our team will provide training and support to ensure a smooth integration into your organization.

What can I expect?

By integrating Novobeing into your space, you can expect a transformation in the atmosphere, creating a calmer and more relaxing environment. Users will have access to immersive wellness experiences and science-backed programs.

How does it work?

Novobeing utilizes spatial computing technology to create immersive wellness experiences. Our XR platform combines virtual reality, meditations, calming environments, and soundscapes to enhance well-being.

Still have questions?

If you still have questions about Novobeing, our team is here to help. Contact us for further assistance.

Contact Us

Get in touch with our team for more information.

Payment and Billing

Find answers to common questions about billing, subscriptions, and payment options.

How do I pay?

We offer multiple payment options, including credit card and PayPal. You can choose the one that is most convenient for you.

Can I cancel anytime?

Yes, you can cancel your subscription at any time. Simply go to your account settings and follow the cancellation process.

Is there a free trial?

Yes, we offer a free trial period for new customers. You can try out our service and see if it meets your needs before committing to a subscription.

How can I upgrade?

To upgrade your subscription, simply go to your account settings and select the plan you wish to upgrade to. Your new subscription will be activated immediately.

What if I need help?

If you need any assistance or have further questions, our support team is available 24/7 to help you. You can reach out to us through the contact information provided.

Still have questions?

Contact us for more information.